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Collaboration

Videos

Technology Powers Collaboration

Cisco Chairman and CEO John Chambers discusses how technology can enable and facilitate collaboration; today and into the future.   Watch (Video - 4:14 min)

Intelligent Collaboration: A Discussion with Professor Thomas Malone

Learn how new collaborative technologies help redefine teamwork, leadership, and the concept of collective intelligence. Start collaborating more intelligently.   Watch (Video - 30:16 min)

Case Studies

Cisco TelePresence Revolutionizes Collaboration

Cisco TelePresence is saving Procter & Gamble money, and facilitating global collaboration and innovation in a smarter, more sustainable way than ever.   Read Case Study (PDF - 150 KB)

Podcasts

Securing the Collaborative Enterprise

Knowledge-sharing fuels innovation, but how safe is collaboration for the enterprise network? Get advice and insight from two experts in this podcast.   Listen (15:53 min)

Articles

The Ingredients of Successful Collaborations

Use these seven simple ingredients to drive success of both internal and global collaborations across business functions and organizations.   Read Article (PDF - 83 KB)

Not All Collaboration is Created Equal

Discover the reasons why companies, despite having access to all the best collaborative technology, are having trouble collaborating effectively.   Read Article (PDF - 451 KB)

Using Collaboration to Improve Supply-Chain Value

Collaboration is a natural requirement of any supply chain, and knowing how to collaborate effectively and successfully is something that you can strategize.   Read Article (PDF - 466 KB)

A Model for Executive Collaboration

Developing a model for executive collaboration means taking a fresh look at how leadership teams communicate. Simple changes can make a big difference.   Read Article (PDF - 230 KB)

Collaboration and Collective Intelligence

Professor Thomas Malone analyzes how collaborative technologies help redefine teamwork, leadership, and collective intelligence. Start collaborating more intelligently.   Read Article (PDF - 732 KB)

Improve Sales Effectiveness in Retail Banking

Sensitive banking transactions require face-to-face meetings between specialists and customers. At any time, and from any location, Cisco TelePresence makes that possible.   Read Article

IT Leadership in the World of Web 2.0

This article offers new ideas about how enterprise IT can balance the demand for collaborative tools against the need to assert control, reliability, and security.   Read Article

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Virtualization

Videos

State of Oregon Consolidates for Virtualization

Learn how eleven separate agency data centers were consolidated into one to save time, energy, and money, as well as to reduce carbon emissions.   Watch (Video - 5:31 min)

Expanding Virtualization Capabilities

In this video, John McCool and Peter Linkin discuss how Cisco is providing more efficient and sustainable IT operations for the data center.   Watch (Video - 4:12 min)

Case Studies

How Cisco IT Virtualizes Data Center Application Servers

This case study shows how virtualized servers produce significant cost savings, lower demand for data center resources, and reduce server deployment time.   Read Case Study (PDF - 271 KB)

Articles

Virtualize to Save Energy in the Data Center

Visit Venture Beat and read its interview with Cisco VP of Green Engineering, Paul Marcoux. Topics include improving data center efficiency, virtualization, and startup opportunities.   Read Article

Adventures in Managing Virtualization

Visit CIO.com to learn about taking a holistic view of virtualization, and how monitoring and management ultimately determine your success in the virtual environment.   Go Now

Virtualizing Service-Oriented Architectures

Visit Virtualization.Sys-Con.com and learn why companies miss out on the greatest benefits of SOA and virtualization; agility, resiliency, and broad cost savings.   Go Now

Virtualization: From Silos to a Service-Oriented Infrastructure

Visit Virtualization.sys-con.com to learn how virtualization helps transform siloed IT infrastructures into agile, resilient, enterprise-wide collaborative networks.   Read Article

How Server Virtualization Paid Off for Cisco IT

Read about how virtualization helped Cisco cut costs, reduce emissions, increase productivity of IT staff, and much more. Learn what it can do for your data center.   Read Article

Reaching the Future with SOA

This article asks, is there life after legacy systems? The answer is yes; a service-oriented architecture (SOA) is the key to extending the life of your legacy applications.   Read Article

Data Center Consolidation for the State of Oregon

Learn how the State of Oregon combined data processing elements to save taxpayer money, and how it will help improve operational efficiencies and streamline IT projects.   Read Article

Blogs

The Dreaded "V" Word

According to this blogger, defining virtualization is becoming more complicated; as this term soars in popularity, are we abusing or losing its original meaning?   Read Blog

White Papers

Virtualization: New Building Blocks for Network Design

In this white paper, network virtualization is presented as an approach to network design and IT service delivery that uses four main building blocks.   Read White Paper (PDF - 2.45 MB)

Data Center Virtualization and Orchestration

In this whitepaper you'll find an in-depth report about the advantages to virtualization, and learn techniques that contribute to greater revenue opportunities.   Read White Paper

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Globalisation

Videos

China's New Role in Global Convergence

Thomas Lam, President of Cisco China, discusses the Chinese market potential to positively impact global innovation by shifting its emphasis away from manufacturing.   Watch (Video - 09:45 min)

India: The Hub of Globalisation

Learn how growth, innovation, and talent compose the culture driving globalisation in India, and how Cisco-supported Smart Cities fit into the global strategy.   Watch (Video - 5:28 min)

Podcasts

Podcast on Cisco Globalisation Strategy

Wim Elfrink, EVP and chief globalisation officer, discusses the Cisco globalisation strategy, and the efforts to decentralize the way the company conducts business worldwide.   Listen (7:47 min)

Articles

Cisco Walks the Walk in Emerging Markets

Business Today highlights how Cisco relocated key business units and personnel in India in order to take advantage of the opportunities globalisation presents.
Read Article

How India is Expanding the Global Market

Discover how Indian companies are expanding their vision and presence beyond their own borders to deliver new business strategies to other developing nations.   Read Article (PDF - 456 KB)

Finding Balance in a Connected World

Cisco Chairman and CEO John Chambers shares his thoughts on how globalisation is leveling the playing field for international economies, job creation, and small or family-owned businesses.   Read Article (PDF - 4.4 MB)

Global Redistribution of Market Segments

Learn why globalisation should be based on a dynamic respecialization of all market segments, and strive to encompass more countries through redistribution.   Read Article (PDF - 1.4 MB)

Overcoming Barriers to Change

Resistance to change is natural in organizations, but successful agents of change know that planning and preparation can help clear the path to progress.   Read Article

Blogs

Globalisation, Change, and Talent

In his video blog, Wim Elfrink, EVP and chief globalisation officer at Cisco, addresses work/life balance, being an agent of change, and how to secure talent in the global market.   View Blog (3:48 min)

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Customer Experience

Videos

Enhancing Patient Care

See how Cisco Unified Communications helps synchronize a hospital's life-saving efforts by coordinating patient needs with staff and resources.   Watch (Video - 1:59 min)

Unified Communications Enhances Care of Cancer Patients

Cancer Treatment Centers of America depend on the ability to respond in person to every patient that calls their facilities; see how Cisco Unified Communications makes that possible.   Watch (Video - 3:37 min)

Interpretation Services for Patients

Nearly six million Californians do not speak English and can't communicate their needs to hospital personnel. Video phone technology brings interpreters to hospitals on demand.   Watch (Video - 7:40 min)

Improve Retail Customer Service—Intelligently

Learn how an Intelligent Retail Network enhances customer service by improving visibility and control of stock, and connecting the sales floor to the supply chain.   Watch (Video - 5:57 min)

Create an Enjoyable Shopping Experience

See how network-based voice, data, wireless, and video enhance offerings, reinvents processes, and connects customers and employees in a rich, collaborative environment.   Watch (Video - 4:51)

Attract Customers with "Context-Aware" Mobile Networks

A Swedish city's mobile network delivers targeted applications to users' personal devices based on their location.   Watch ( Video - 7:50 min)

Case Studies

Bank Improves Customer Experience and Reduces Costs

Learn how First Community Bank benefits from adopting Cisco Unified Communications, and how your business can benefit from their experience.   Read Case Study (PDF - 166 KB)

With Help from Cisco, Trading is Brisk

This case study shows how Cisco Advanced Services teamed up with Scottrade to design a state-of-the-art data center solution that leads the industry in online trading speed.   Read Case Study ( PDF - 186 KB)

Improving Clinical Efficiency and Patient Care

Sheltering Arms Hospital uses a Cisco Unified Wireless Network to enhance staff productivity and improve the hospital environment for patients.   Read Case Study (PDF - 80 KB)

Interpreting the Needs of Patients

Nearly six million Californians do not speak English and can't communicate their needs to hospital personnel. Video phone technology brings interpreters to hospitals on demand.   Read Case Study (PDF - 1 MB)

Medical-Grade Network Improves Patient Care

A Spanish regional healthcare authority expands clinical services by providing wide-area access to medical imaging and connection to electronic patient records.   Read Case Study (PDF - 176 KB)

Arizona Radiology Practice Improves Patient Care

Valley radiologists use a Cisco Medical-Grade Network, Connected Imaging Solution, and Cisco Unified Communications to provide state-of-the-art imaging and eliminate call waiting times.   Read Case Study (PDF - 458 KB)

Medical-Grade Architecture Enhances Care of Cancer Patients

At Cancer Treatment Centers of America, a Cisco architecture solution has improved communication, increased patient outreach, and fueled growth.   Read Case Study (PDF - 270 KB)

Spanish Hospitals Improve Patient Service with WLAN

Learn how Cisco Unified Wireless Network has played an important part in the delivery of service to patients and, in general, to all healthcare users and professionals in Spain.   Read Case Study (PDF - 201 KB)

Articles

Improve Sales Effectiveness in Retail Banking

Sensitive banking transactions require face-to-face meetings between specialists and customers. At any time, and from any location, Cisco TelePresence makes that possible.   Read Article

Creating the Total Customer Experience

What is a customer-centric business? In this article, Cisco Chairman and CEO John Chambers explores the value of listening to customer feedback, and evolving business goals to meet their needs.   Read Article (PDF - 436 KB)

Create New Value Propositions for Your Business

One of the best ways to cultivate customer loyalty and distinguish your company is by building more rewarding experiences for customers; find out how in this article.   Read Article (PDF - 394 KB)

Create a Sustainable Competitive Advantage

Learn about the three things that add up to the total customer experience, and how the network is the platform for orchestrating and delivering experiences that breed loyalty.   Read Article (PDF - 434 KB)

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Operational Efficiency

Videos

Wireless and a Side of Fries

See how the addition of WiFi is boosting sales at McDonald's locations in Germany, and attracting new customers looking for reliable connectivity on the go.

Watch (Video - 2:35)

Create a Secure Wireless Plant

Process manufacturers can meet the challenges of rising costs and the intersection of production systems and IT with a durable, reliable wireless mesh network; learn how.

Watch (Video - 3:53 min)

Reach New Levels of Productivity and Access

Microsoft SharePoint Server works with Cisco Application Delivery Networks to help customers achieve new levels of application access, productivity, and collaboration.

Watch (Video - 1:20)

Case Studies

Extending Wireless to Hazardous Environments

Belayim Petroleum Company improves information sharing using Cisco First Mile Wireless (FMW) with Cisco Unified Communications to connect oil rigs and headquarters.   Read Case Study (PDF - 71 KB)

Spanish Hospital Sets Standard of Excellence

Hospital d'Igualada creates a blueprint that will transform how it uses intelligent technology to increase productivity, reduce costs, and improve medical services to citizens.   Read Case Study (PDF - 92 KB)

Hospital Improves Efficiency and Patient Care

Sheltering Arms Hospital uses Cisco Unified Wireless Network to enhance staff productivity and improve the hospital environment for patients.   Read Case Study (PDF - 80 KB)

Grocer Simplifies Network Management

Piggly Wiggly implements a Cisco PCI Solution for Retail to address regulatory requirements, facilitate deployments, and improve IT productivity.   Read Case Study (PDF - 521 KB)

Mega-Retailer Implements Connected Warehouse Solution

The Bailian Group, the "Wal-Mart of China", transformed itself with an advanced logistics operation enabled by innovative Cisco technology, increasing efficiency by 66 percent.   Read Case Study (PDF - 40 KB)

Podcasts

Improve Your Retail Business Agility

Learn how retail CIOs can lower operational and capital expenses, and help IT gain greater efficiency and improved response times by using a Lean Retail Architecture.   Listen (12:26 min)

Network Support for Medical Imaging

This podcast explores the key trends that influence the need for an imaging architecture designed to optimize collaboration, storage, security, and transportation.   Listen (13:51 min)

Cisco Medical-Grade Networks

Support high-quality imaging, real-time video, and meet security and compliance requirements; learn what a medical-grade network architecture can do for your hospital.   Listen (13:25 min)

Crossing Language Barriers in Hospitals

This podcast discusses the many benefits of network-assisted translation services. From improved patient care to cost efficiencies, learn what this technology can do for you.   Listen (16:15 min)

Increased Efficiency for Federal Governments

Learn about solutions that address the top four trends in government: shared services, inter-agency information sharing, continuity of government, and information security.   Listen (15:56)

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Mitigating Risk

Videos

Ministry of Finance Benefits from Unified Call Manager

Using Cisco Unified Call Manager as its converged network platform, the Belgian Ministry has expanded the ability to provide all services with maximum simplicity and efficiency.   Watch (Video - 4:06 min)

Case Studies

Hospital Boosts Security to Deliver Excellent Care

Blessing Hospital serves 100,000 patients each year and delivers exceptional patient care with help from security and wireless solutions that protect vital clinical information.   Read Case Study (PDF - 343 KB)

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Align IT to Business with Architecture

Videos

Structuring IT for Sucess

Craig Hinkley, Cisco VP of IT, outlines three main pillars of the Cisco IT Enablement strategy.   Watch (Video - 1:20 min)