Enabling Transactions at Point of Purchase
The role of the Store Systems Director is to enable transactions in the store through technologies such as point of sale, credit processing, labor management, and other applications.
In recent years, cutting costs has been among the top priorities to help retailers weather the downturn. As the economy shows signs of recovery, projects such as multichannel integration and in-store marketing are now under consideration to help service customers in the store.
Cisco provides solutions that help reduce IT operating costs and improve operational efficiencies in the stores as well as secure customer data, plus providing flexibility to support future business projects.
In Germany, McDonald's Goes Wireless
See how wireless connectivity adds incremental sales to WiFi-equipped locations.
Watch Video (2:35 min)
In Germany, McDonald's Goes Wireless
Viewing this video requires Adobe Flash Player 8 with JavaScript enabled.
Solutions
- Retail Virtual Expert Management
Provide retail store customers with on-demand access to remote product and services expertise through video, voice, and online screen sharing experience. - Security/PCI
Keep your customer data highly secure and address industry regulations. - TelePresence for Retail
Transform the delivery of customer and point-of-sale services with this immersive collaboration solution. - Digital Signs Solution
Increase sales, enhance the customer experience, and facilitate learning with this comprehensive suite of signage applications. - Lean Retail Architecture
Do more with less and add business agility to IT. - Retail Connect Call Prioritization
Identify incoming calls, deliver pertinent caller data to the answering agent's screen, and provide tailored customer service. - Store Workforce Management Connection with Infor
Enable employees to contact a supervisor, log their hours to cost centers, and clock in and out of work using any in-store IP phone. - Store Workforce Management Connection with Kronos
Provide employees the ability to time punch and access information anywhere and any place it is needed. - Retail Call Routing
Route customer sales and service calls intelligently, based upon the availability of service agents. - Energy Management for Retail
Cisco's Energy Management for Retail solutions provide new ways to cut energy costs and prepare energy management for future changes in utility programs, regulations, and legislation. - POS Video Auditing with Agilence
Quickly detect, investigate, and reduce shrink at the point of sale and across the retail enterprise.
